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SERVICE & SUPPORT

Spectrum Mobile® Customer Service

Need help with Spectrum Mobile services? Our experts are here for you. Let's customize your plan together.

Call Mobile Support

Spectrum Mobile customer support is available by phone 24/7.
866-782-2681 >

Add Mobile Service

Add or upgrade your Spectrum Mobile service by calling Monday-Sunday, 7AM-11PM ET.
866-991-6500 >

Mobile Chat Support

Chat with a live agent Monday-Sunday, 7AM-11PM ET. Additional chat support is available 24/7 so you can get answers whenever you need.
Get support >

Shop Online

Shop Spectrum Mobile online to find the best deals available.
Shop Mobile >

MY SPECTRUM APP

Manage Your Account From Anywhere

Get the Highest-Rated Support App

The My Spectrum App makes it easy to access your account. With Spectrum Internet and Advanced WiFi, you can use the app to manage and secure your home network. Protect your devices and more with Security Shield.

  • Enroll in Auto Pay and paperless billing for added convenience
  • Troubleshoot your equipment and fix service-related issues
  • Browse your current plan, add services and view current offers

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Learn more about

Spectrum Mobile Support

Get fast and helpful answers on popular topics.

Shop Mobile Deals

View offers >

Manage Account

Pay bill >

Bring Your Own Device

Explore BYOD >

Spectrum Mobile Stores

Get in-person support >

Spectrum for Business

View business plans >

Spectrum Mobile Out-of-Home WiFi

Explore WiFi >

BUNDLE AND SAVE

Unlock Incredible Savings

Simplify your life with flexible plans built with you in mind. Bundle Spectrum Internet with Mobile and TV for the best value – save every month and get a three-year price guarantee.

500 Mbps Internet
$
30
/mo
for 3 years when bundled with Mobile and TV

Shop the Newest Smartphones

Find great deals on the latest devices from Apple, Samsung, Google and more.
Shop devices >

Our Best Mobile Deals

We’ve got upgrades, trade-ins and bring your device offers with the best deals on new devices and plans.
View deals >

Nationwide 5G Access

All Spectrum Mobile data plans include nationwide 5G access with no extra fees.
Discover 5G >

Frequently Asked Questions

How do I contact Spectrum Mobile Support?

To get Spectrum Mobile support, call 866.782.2681. We are available to quickly troubleshoot and solve any problems you may have.

To start or upgrade Spectrum Mobile service, call 866.991.6500.

Does Spectrum Mobile have 24/7 customer service?

Contact Spectrum Mobile 24/7 at 866.782.2681 for technical support, account or billing assistance.

To order new service or customize your Spectrum Mobile plan and devices, contact Spectrum Mobile at 866.991.6500, Monday-Sunday, 7AM-11PM ET.

If you have questions about Spectrum Mobile, visit Spectrum Mobile Customer Support.

Can I pay my Spectrum Mobile bill by phone?

Spectrum Mobile makes paying your bill simple with Auto Pay. Credit cards are automatically charged every month for the amount owed on the account.

To make a payment, check your statements or update your payment information, you can use the My Spectrum App.

What is Spectrum Mobile's phone number?

For Spectrum Mobile support, call the Spectrum Mobile customer service number at 866.782.2681.

To add or upgrade Spectrum Mobile service, call 866.991.6500.

How do I activate my Spectrum Mobile service?

To activate your Spectrum Mobile service, visit Spectrum Mobile Activation to find instructions and other helpful information.

Can I visit a Spectrum Mobile Store for Spectrum Mobile support?

Yes! For in-person Spectrum Mobile support, find the Spectrum Mobile Store closest to you to browse devices, get support and start your Spectrum Mobile service.

Restrictions Apply

Mobile Offer Details

Terms & Conditions

Bundled Offer Details