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SPECTRUM SUPPORT
Spectrum Customer
Service
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Make an appointment at your nearest Spectrum store to get the services and help you need. Find a store
MY SPECTRUM APP
Manage Your Account From Anywhere
Get the Highest-Rated Support App
The My Spectrum App makes it easy to access your account. With Spectrum Internet and Advanced WiFi, you can use the app to manage and secure your home network. Protect your devices and more with Security Shield.
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Troubleshoot your equipment and fix service-related issues
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Browse your current plan, add services and view current offers
Quick Links
Find fast answers on popular topics.
Frequently Asked Questions
To set up new Spectrum services, including Spectrum Internet, cable TV or Home Phone plan, call Spectrum Customer Service at 855.860.9068, Monday-Sunday, 7AM-2AM ET.
If you have account and billing questions, contact customer service 24/7 at 833.949.0036
For 24/7 technical support and online assistance with your account, please visit Spectrum Customer Support.
If you have questions about Spectrum Mobile, visit Spectrum Mobile Customer Support.
To pay your Spectrum bill over the phone or online, visit Pay My Bill for complete details. You can also pay your Spectrum bill on your mobile device using the My Spectrum App.
If your Spectrum Internet, cable TV or Home Phone service is not working, find out if a service outage has occurred in your area by visiting the Outage Information and Troubleshooting page.
Spectrum Internet Customer Service is available 24/7 by calling 888.369.2408. You can also find solutions to common Internet issues on the Spectrum Internet Customer Support page.