Expanding Spectrum Internet® Across America
Spectrum is pleased to announce the launch of a multiyear effort as part of the Rural Digital Opportunity Fund (RDOF), which will further build out our network to more than 1 million currently unserved customer locations, as estimated by the Federal Communications Commission (FCC).
Bridging the Digital Divide
The Rural Digital Opportunity Fund (RDOF) is a Federal Communications Commission initiative focused on bridging the digital divide to efficiently fund the deployment of broadband networks in rural America.1 This includes many unserved and underserved rural communities that do not have Internet service with speeds of at least 25/3 Mbps.
Frequently
Asked
Questions
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What is the timeline for completion?
This is a multiyear project across 24 states and as a result there are no firm completion dates at this time. Construction is scheduled to begin in some states by late 2021. The entire buildout is estimated to be completed by 2027 with some states finalizing construction into early 2028.
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What products will be included?
New locations that are part of this buildout will be eligible to receive Spectrum Internet®, which currently offers starting speeds of 300 Mbps in nearly 85% of our 41-state service area (100 Mbps in the remaining areas) with speeds up to 1 Gbps available. Upon completion, these new locations will also gain access to Spectrum’s other services like Spectrum MobileTM, Spectrum Voice®, and a selection of Spectrum TV® products. Additional information regarding which specific products will be included may vary by region and is not available at this time.
These products will come with all of the other benefits of Spectrum service, including no annual contracts, no data caps, and no modem fees.
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What states are included in the RDOF buildout?
The RDOF buildout is planned for 24 states, including currently unserved and underserved homes and businesses in:
- Alabama
- California
- Florida
- Georgia
- Illinois
- Indiana
- Kentucky
- Louisiana
- Massachusetts
- Michigan
- Missouri
- New Hampshire
- New Mexico
- North Carolina
- Ohio
- Oregon
- Pennsylvania
- South Carolina
- Tennessee
- Texas
- Vermont
- Virginia
- Washington
- Wisconsin
Coverage will not include all addresses in RDOF states.
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Where can I find out more?
We have no additional updates at this time, and our Customer Service representatives do not have any information beyond what is published here. You can check back here periodically for new program information and buildout updates.
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Does Spectrum offer discounts for low-income households?
Spectrum is proud to participate in the federal and certain state Lifeline programs in its RDOF areas. Lifeline is a government-assistance program, under which, Spectrum offers discounts on Home Phone and Internet service for qualified low-income households. For more information, visit the Spectrum Lifeline services page. To see if you qualify, visit Lifeline Support.
Only eligible consumers may enroll in the Lifeline program. Limit one Lifeline service discount per household. Lifeline service is non-transferable.
The Eligible Telecommunications Carriers (ETCs) identified below and affiliates (collectively, “Spectrum”) offer or will offer Lifeline service in the RDOF areas in the following states:
Alabama – Charter Fiberlink - Alabama, LLC, Time Warner Cable Information Services (Alabama), LLC, Bright House Networks Information Services (Alabama), LLC.
California – Time Warner Cable Information Services (California), LLC, Charter Fiberlink CA-CCO, LLC.
Florida – Bright House Networks Information Services (Florida), LLC.
Georgia – Charter Fiberlink - Georgia, LLC. Unresolved complaints concerning Lifeline service can be directed to the Georgia Public Service Commission's Consumer Affairs Unit at 404-651-8600 and 800-869-1123 (toll free).
Illinois – Charter Fiberlink - Illinois, LLC.
Indiana – Time Warner Cable Information Services (Indiana), LLC, Bright House Networks Information Services (Indiana), LLC.
Kentucky – Time Warner Cable Information Services (Kentucky), LLC.
Louisiana – Charter Fiberlink LA-CCO, LLC.
Massachusetts – Time Warner Cable Information Services (Massachusetts), LLC.
Michigan – Charter Fiberlink - Michigan, LLC.
Missouri – Charter Fiberlink - Missouri, LLC, Time Warner Cable Information Services (Missouri), LLC.
New Hampshire – Time Warner Cable Information Services (New Hampshire), LLC.
New Mexico – Time Warner Cable Information Services (New Mexico), LLC.
North Carolina – Time Warner Cable Information Services (North Carolina), LLC, Charter Fiberlink NC-CCO, LLC.
Ohio – Time Warner Cable Information Services (Ohio), LLC.
Oregon – Charter Fiberlink OR-CCVII, LLC. The Oregon Telephone Assistance Program (OTAP) and Lifeline are government assistance programs for eligible low-income customers only and limited to one benefit per household consisting of wireline service, a bundle of basic service and broadband Internet access services, or broadband Internet access service. The service is non-transferable and proof of eligibility may be necessary for enrollment.
Pennsylvania – Time Warner Cable Information Services (Pennsylvania), LLC. Contact the PA PUC Bureau of Consumer Services for help with unresolved questions or complaints at 1-800-692-7380 or Online Informal Complaint Form at https://www.puc.pa.gov/complaints/informal-complaints.
South Carolina – Charter Fiberlink SC-CCO, LLC, Time Warner Cable Information Services (South Carolina), LLC.
Tennessee – Charter Fiberlink - Tennessee, LLC, Time Warner Cable Information Services (Tennessee), LLC.
Texas – Charter Fiberlink TX-CCO, LLC, Time Warner Cable Information Services (Texas), LLC.
Vermont – Charter Fiberlink VT-CCO, LLC.
Virginia – Time Warner Cable Information Services (Virginia), LLC, Charter Fiberlink VA-CCO, LLC.
Washington – Charter Fiberlink WA-CCVII, LLC.
Wisconsin – Charter Fiberlink CCO, LLC, Time Warner Cable Information Services (Wisconsin), LLC.
Spectrum Services
Internet
TV
Voice
Mobile
Specific products may vary by region and are not available at this time.
1 “Bridging the digital divide to efficiently fund the deployment of broadband networks in rural America.” https://www.fcc.gov/implementing-rural-digital-opportunity-fund-rdof-auction
For information about Your Privacy Rights and how Spectrum protects your information, visit Spectrum.com/privacy
General Terms: INTERNET: Available Internet speeds may vary by address. Wireless speeds may vary. TV: TV equipment required, charges may apply. Channel and HD programming availability based on level of service. Account credentials may be required to stream some TV content online. VOICE: Unlimited calling includes calls within the U.S., Canada, Mexico, Puerto Rico, Guam, the Virgin Islands and more. Taxes and fees included in price. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. ©2021 Charter Communications.
