SPECTRUM INTERNET® SPEEDS

A good home Internet speed has a starting download speed of 100 Mbps, ideal for households with several users connected on multiple devices at the same time so that you can surf, stream, game and make video calls. The more speed you have, the faster your connection. Spectrum has Internet plans with speeds from 500 Mbps to 1 Gig.

The best download and upload speed for your home depends on how your household uses the Internet, especially during peak times. We recommend a minimum starting download speed of 100 Mbps, and an upload speed of at least 10 Mbps. However, if multiple people in your home regularly perform high-bandwidth activities simultaneously – such as 4K streaming, video calls and large file transfers – you may want an Internet plan with faster download and upload speeds. Spectrum Internet offers plans from up to 500 Mbps to 1 Gig. This article about good download and upload speeds can help you determine which speeds are right for your household.

The following factors can cause slow upload speeds:

• Outdated computer and/or software
• Walls, radios and appliances can interfere with WiFi signals
• Multiple devices connected to your home WiFi network simultaneously
• Distance between your WiFi router and your device 
• Using several apps at the same time

For further support and to troubleshoot your Internet connection, click here.

Yes. Spectrum Internet Gig delivers Internet speeds up to 1 Gig, which is the same as 1,000 Mbps.

Spectrum Internet offers plans with speeds up to 500 Mbps and 1 Gig. However, Internet speeds may fluctuate due to Internet traffic, how many devices are connected to your home WiFi network and if those devices are consuming a lot of bandwidth, such as during video calls, HD streaming and downloading files.

No. 5G Home Internet is cell phone Internet, which is known for slow speeds during peak periods and signal interruptions caused by radio-frequency interference, the weather conditions and/or physical obstructions. Spectrum Internet is a reliable, wired connection with consistently high speeds 24/7.

T-Mobile discloses that new cell phone Internet customers who exceed 1.2TB of data usage for the current billing cycle are prioritized last on the T-Mobile network. They also admit cell phone Internet customers’ video streaming may be more frequently impacted, depending on the extent of network congestion. ^[1]

Cell phone Internet can fluctuate during peak hours. Spectrum’s analysis of Ookla® Speedtest Intelligence® data revealed cell phone Internet may not consistently maintain broadband speeds over 25 Mbps during peak times. ^[2]

On the other hand, Spectrum’s analysis of Ookla® data confirmed Spectrum Internet had faster and more reliable speeds than the cell phone Internet provided by both Verizon 5G Home Internet and T-Mobile Home Internet during peak times. ^[2]