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Reliable Internet from Spectrum

Having reliable Internet is essential to how you work, play and live. Internet reliability depends on many factors and as an informed consumer, it's important to understand what that means.

How Network Reliability
Is Determined

Measuring Reliability

Measuring Reliability

Demand Maintenance

Demand Maintenance

Scheduled Maintenance

Scheduled Maintenance

Other Disruptions

Other Outage Factors

Spectrum delivers reliable Internet with Gig speeds available.

How to Enhance Your Connection

Netowrk Security

Network Security

Explore Advanced WiFi >
WiFi Coverage

WiFi Coverage

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Internet Speed

Internet Speed

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SPECTRUM MOBILE®

Stay Conncected
Wherever You Go

Nationwide Spectrum WiFi access points are available exclusively for Spectrum Mobile customers. Add Mobile and get unlimited access to WiFi access points across the country.

Support and Service
You Can Count On

Online Support

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My Spectrum App

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Frequently Asked Questions

How can I get reliable Internet in rural areas?

Spectrum is the #1 provider for reliable Internet in rural areas. Spectrum is also investing in a multi-year project to bring broadband internet to over 1 million underserved customers, including rural communities. See if Spectrum provides service in your area.

How reliable is Spectrum Internet?

Spectrum delivers the most reliable Internet according to Opensignal’s Broadband Reliability Experience report, performing better than Verizon, AT&T and T-Mobile in head-to-head matchups.

What is a reliable Internet speed?

A reliable Internet speed has a starting download speed of at least 100 Mbps so that households with several users can connect at the same time. Spectrum offers Internet plans with speeds up to 1 Gig.

How long do Spectrum Internet outages last?

Spectrum Internet outages are typically rare and brief. Outages due to scheduled maintenance are usually scheduled during a 12AM – 6AM window to minimize impact on customers.

Performance Details

#1 Service Claim