Request to Remove Phone Number

If you are receiving phone calls and/or text messages from Spectrum and you are NOT the Spectrum customer we are trying to reach, please fill out this form and we will try to stop these attempts as soon as possible.

Please complete the form below

We will research the phone number and your request. Please allow up to three business days for the request to be processed.

Are you a Spectrum customer?

I am NOT a Spectrum customer, and request that you stop delinquency communications as soon as possible.

I am a Spectrum customer, and you are attempting to reach ANOTHER customer about their account, and request that you stop delinquency communications as soon as possible.

First name

Last Name

Street Address

City

State*

ZIP Code

What is YOUR telephone number that we called you at

Phone Number

Is there any other telephone number that you suspect might have had call forwarding enabled and that we may have called you on?

Phone Number

Phone type

Mobile

Landline

Personal

Business

Most recent dates and times that you received unwanted messages (200 characters max)

Dates and Times

From what phone number did you receive a call and/or text message?

What type of call was this?

What did the message say on the call you received? Please be as descriptive as possible.

Descriptive Message

What is the name of the Spectrum/TWC® customer we asked for during the outbound phone call?

Name

Contact Information

We will only contact you if we need additional information to complete your request

Email address

Daytime contact number

Please only click the Submit button once.